90-day Limited Warranty

We guarantee your purchase will be free of manufacturer defects during the first 90-days of purchase.  If your product is defective, we will replace it at no cost.

Life-Time Limited Warranty

Register your product within 90-days of purchase, and we will extend your warranty for as long as you own the item.

If your product is damaged due to a defect, drop it or normal wear & tear, we will replace it no questions asked!

There is a $3.95 fee to cover shipping and handling for each Life-time Limited Warranty replacement request.  You simply email a photo of the damaged item to Warranty Email Request .  We we mail you the replacement and a pre-paid return label, and you then return, at our expense, the damaged pieces.   Ionox does not guarantee the availability of specific pieces, colors or specific patterns, but we will try our best to give you a similar product, if the one you purchased is no longer available.

 

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